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00: Goal Not yet answered Marked out of 1.00 31 When refusing a routine request for information, you should .a .always use an indirect approach
00: Goal Not yet answered Marked out of 1.00 31 When refusing a routine request for information, you should .a .always use an indirect approach .b .use either a direct or indirect approach .C use neither the direct nor indirect approach .d .always use a direct approach
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