$10\mathrm{.}2$ Servant Leadership takes Flight

$1.$ What type of servant leader behaviors did Herb Kelleher exhibit in starting the airline? What about Colleen Barrett?

$2.$ How do the leaders of Southwest Airlines serve others? What others are they serving?

$3.$ Southwest Airlines emphasizes the Golden Rule. What roles does the Golden Rule play in servant leadership? Is it always a part of servant leadership?

$4.$ Based on Figure $10\mathrm{.}1$ describe the outcomes of servant leadership at Southwest Airlines, and how follower receptivity may have influenced those outcomes