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1 1 : 3 7 Test your knowledge: Drive sales and build brand I... QUESTION 5 / 5 Why should a company measure loyalty? Select

11:37
Test your knowledge: Drive sales and build brand I...
QUESTION 5/5
Why should a company measure loyalty? Select all that apply.
1 point
It allows them to save money.
It helps them to assess and refine strategies to keep customers.
It reveals where they can manage customer relationships more effectively.
It indicates how many ads to show potential customers.
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