$1-19$ Key success factors. Dominic Consulting has issued a report recommending changes for its newest manufacturing client, Casper Engines. Casper Engines currently manufactures a single product, which is sold and distributed nationally. The report contains the following suggestions for enhancing business performance:

a$.$ Develop a hybrid engine to stay ahead of competitors

b$.$ Increase training hours of assembly$-$line personnel to decrease the currently high volumes of scrap and waste.

c$.$ Reduce lead times $($time from customer order of product to customer receipt of product$)$ by $20\%$ in order to increase customer retention.

d$.$ Negotiate faster response times with direct material suppliers to allow for lower material inventory levels

e$.$ Benchmark the company's gross margin percentages against its major competitors.

Link each of these changes to the key success factors that are important to managers.