1 (1 point) Digital information fluency is often expected of employees by employers. Question 1 options: TrueFalse Question 2 (1 point) Audience-centered communication is based on objective, fact-based information, not etiquette or other social norms. Question 2 options: TrueFalse Question 3 (1 point) When a receiver offers a smile when reading a message, the sender can be assured the message has been well received. Question 3 options: TrueFalse Question 4 (1 point) The potential for failure in the Communication Process Model can happen anywhere during the process. Question 4 options: TrueFalse Question 5 (1 point) More than 65 Percent of all Internet access occurs via mobile devices. Question 5 options: TrueFalse Question 6 (1 point) Today, because of the use of smartphones, mobile communication often resembles a continuous stream of conversations that never end. Question 6 options: TrueFalse Question 7 (1 point) Because of the ability to multitask, mobile users become more productive and focused on their work. Question 7 options: TrueFalse Question 8 (1 point) Companies who limit the use of mobile technology, both internally and externally, stand the best chance of capitalizing on the way people communicate. Question 8 options: TrueFalse Question 9 (1 point) Strong communication skills provide an opportunity to stand out from the competition. Question 9 options: TrueFalse Question 10 (1 point) Stealth marketing is illegal. Question 10 options: TrueFalse Question 11 (1 point) A corporate code of ethics provides employees with explicit ethics policies and procedures for all potential workplace issues. Question 11 options: TrueFalse Question 12 (1 point) Technology should be used as a replacement for face-to-face communication whenever possible. Question 12 options: TrueFalse Question 13 (1 point) When a receiver can no longer determine what information is useful and what is useless, or think deeply about complex situations, they may be suffering from information overload. Question 13 options: TrueFalse Question 14 (1 point) When there is a need to confront a difficult situation at the workplace, it is best to use emails, allowing the sender time to think through and shape their message appropriately. Question 14 options: TrueFalse Question 15 (1 point) The goal of communication in a high context culture is what? Question 15 options: To ensure visual cues to convey meaning To exchange information To focus on results To build relationships Question 16 (1 point) The tendency to judge all other groups according to the standards of one's own group is called what? Question 16 options: Stereotyping Discrimination Bias Culture Ethnocentrism Question 17 (1 point) Which of the following makes oral communication more difficult for diverse audiences? Question 17 options: There is more time for translation Audiences can translate in private at a later time It takes too long to learn important phrases It happens in real time The audience places more importance on your nonverbal cues Question 18 (1 point) Which of the following is least likely to improve communication effoerts? Question 18 options: Developing a corporate presence on all available social media sites Using technology to aid in communication, not replace it Being proficient with basic features and functions of technologies Disregarding information that is not useful Speaking with coworkers face to face whenever practical Question 19 (1 point) To best maintain productive relationships with customers and suppliers, what type of communication tool is often most important? Question 19 options: Blogs Face-to-face meetings LinkedLin Emails Question 20 (1 point) Saved Which of the following is not a result of information overload? Question 20 options: Inability to differentiate between useful and useless information Inability to think deeply about complex situations Lower Productivity Better use of technology