Answered step by step
Verified Expert Solution
Question
1 Approved Answer
1 1 . The performance gap part of the expectations gap, as defined by Porter, is a combination of which two components? A . Information
The performance gap part of the expectations gap, as defined by Porter, is a combination of which two components?
A Information gap and communication gap.
B Deficient standards and deficient performance.
C Reasonableness gap and deficient standards.
D Communications gap and deficient performance.
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Get Instant Access to Expert-Tailored Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started