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1 2 - 2 0 Juhn believes that adding a second fruit loader will substantially improve the firm s efficiency. He estimates that a two

12-20 Juhn believes that adding a second fruit loader will substantially improve the firms efficiency. He estimates that a two-person crew, still acting like a single-server system, at the loading gate will double the loading rate from 4 trucks per hour to 8 trucks per hour. Analyze the effect on the queue of such a change and compare the results with those found in Problem 12-19.

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