$12.$An ice breaker in which individuals to chat to learn about each other is an example ofwhich stage of team development?a$.$Formingb.Normingc.Stormingd.Performinge.Adjourning$13.$Which of the following steps is used by leaders to develop effective strategy?a$.$Leaders actively listen to people both inside and outside of the organization.b$.$Leaders maintain the status quo.c$.$Leaders rely solely on formal strategic planning and market research to create new opportunities.d$.$Leaders react to environment changes, rather than studying the events of the past.e$.$All of the above are ways to develop strategies$\mathrm{.}14.$George, a team leader, is trying to improve the overall performance of his team by motivating them. He is looking for ways to increase the motivational and empowermentpotential of jobs in order to motivate his team. Which of the following should he practice to achieve his goal?a$.$He should give clear instructions on how and when specific tasks need to be performed.b$.$He should allocate different parts of a single task to several people.c$.$He should provide feedback for jobs and let employees see the outcomes of their efforts.d$.$He should increase the number of tasks allocated to a person, while keeping the sameset skill$\mathrm{.}15.$Luke, an entrepreneur, is starting his own business with a five$-$member team. Heunderstands the importance of persuasion as a communication tool. Which of the following should he do to persuade and influence his team effectively?a$.$He should put everything on hold and react immediately to the needs and emotions of his team members.b$.$He should establish credibility based on his knowledge and expertise.c$.$He should communicate with his team members only when necessary.d$.$He should build goals based on personal goals and aspirations of his team members.e$.$None of the above$\mathrm{.}16.$Which of the following should a leader be able to do to ensure an inclusive workforce?a$.$Be a change agent and change organizational culture.b$.$Identify the differences among employees and bridge the gaps.c$.$Embrace the idea of diversity and inclusion.d$.$Couple policies and procedures with the commitment to inclusion.e$.$All of the above should be employed by a leader