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( 1 3 - 5 ) ?Design specifications require that a key dimension on a product measure 1 0 0 pm 1 0 ?units.

( 1 3 - 5 ) ?Design specifications require that a key dimension on a product measure 1 0 0 \ pm 1 0 ?units. A process being considered for producing this product has a standard deviation of 4 ?units. - ( a ) ?What is process capability here? - ( b ) ?Suppose the process average shifts to 9 2 . ?Calculate the new process capability, - ( c ) ?After ( b ) , ?what percentage of the items produced will be defective?

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