$14.$ Which of the statement is correct related to sending CPNI to customers email by authorized users?

a$.$ Organization's Procedures provide a process for identifying the email Address of Record $($AOR$)$ and only the email Address of Record $($AOR$)$ is used

Ob$.$ Email Address of Record $($AOR$)$ is verified

Oc$.$ CPNI is encrypted

d$.$ All of the above.