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1 5 . 1 1 Credit Card Revenue Use the spreadsheet model that you developed in Exercise 1 5 . 1 1 , part a
Credit Card Revenue Use the spreadsheet model that you developed in Exercise part a for this exercise:
Click here for the Excel Data File
a Use the data table to show the impact of the number of new customers acquired ranging from to with
customer increments on the total costs and total increase in profit of the referral program. What are the total costs and total profit
for acquiring new customers?
Total cost
Total profit
b Use Goal Seek to find out the number of new customers needed for the referral program to break even.
Note: Round your answer to the nearest whole number.
Number of new customers
a
Reward per new customer $
Annual spending per customer $
Revenue as percent of spending
Cost of referral program $
Number of new customers $
Profit increase $
b
Reward per new customer $
Annual spending per customer $
Revenue as percent of spending
Cost of referral program $
Number of new customers $
of new customer who would be customers without the referral
Profit increase $ Use the spreadsheet model that you developed in Exercise part a for this exercise:
Click here for the Excel Data File
a Use the data table to show the impact of the number of new customers acquired ranging from to with
customer increments on the total costs and total increase in profit of the referral program. What are the total costs and total profit
for acquiring new customers?
Total cost
Total profit
b Use Goal Seek to find out the number of new customers needed for the referral program to break even.
Note: Round your answer to the nearest whole number.
Number of new customersc. What does the average customer annual spending need to be in order to achieve $ in profit from the referral program,
assuming new customers are acquired through the referral program? Now reevaluate this question by taking into account
the fact that of the customers acquired through the referral program would have become customers of the credit card company
even without the referral program.
d Use the original assumptions for the spreadsheet model to compare the following three scenarios. Which scenario will yield the
highest profit from the referral program? What is the highest profit?
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