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1 5 , Which of the options below can NOT be considered as advantages retailers ca n gain from creating offline and online integrations? A

15, Which of the options below can NOT be considered as advantages retailers ca n gain from creating offline and online integrations?
A. Retailers gain an increased amount of data about customers and consumer preferences
B, Customers can experience an increased value of loyalty programs as offline behavior is reflected in online offerings, and vice-versa.
C. The companies need to invest in training and upskilling employees to help them adapt to their new responsibilities and new employees have to be hired.
D. Logistic needs deriving from online channels can be combined with the existing offline infrastructure to reduce warehouse costs.

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