$18$ of $20$

A cybercriminal telephoned the Valutek Insurance Company and used stolen personally identiflable information $($PII$)$ to convince the call center employee that the caller was the genulne policyholder. The cybercriminal took out a loan against the policy. With regard to types of internal and external fraud, this interaction is an example of both

Internal fraud and a ransomware attack

Internal fraud and account takeover $($ATO$)$ fraud

external fraud and a ransomware attack

external fraud and account takeover $($ATO$)$ fraud