1 A company fosters an innovative culture and climate when

O It allows for experimentation, failure, and risk taking.

O It has a set of dependent processes and structures for how the company designs solutions.

O It focuses only on producing the products that have made it successful.

O It seeks feedback from a small think tank of individuals who have a pulse on consumers.

O It uses change agents to broker disagreements between management and innovators.

1. Automakers needed to respond to a computer chip shortage, and made appropriate changes. This is an example of the
2. type of change.
3. O Reactive
4. O Process
5. Radical
6. O Incremental
7. O Proactive

Keurig created a new category of coffee/tea preparation by offering one-cup-at-a-time pod-style brewing with its "K-cups."

Keurig's product is an example of a(n)

innovation.

O technology

O new-direction

O process

O product

O improvement

When we use techniques to implement planned change, and help people become more effective, we are using

Continuous improvement

O Revitalization

O Organizational development

Incremental innovation

O Corporate transformation