1. A concept which emphasizes coordination of care among various healthcare providers is:

Select one:

a. Managed Care Organization (MCO)

b. Integrated Delivery Organization (IDO)

c. Physician-Hospital Organization (PHO)

d. Accountable Care Organization (ACO)

2. A graphical method that represents the employees and their hierarchy (who reports to whom) is called:

Select one:

a. All three

b. Organogram

c. Administrative structure

d. Organizational structure

3. A payment system in which healthcare organizations accept a fixed contracted amount for healthcare services of a patient is called:

Select one:

a. Third-party payment

b. Fee-for-service payment

c. Prospective payment

d. Retrospective payment

4. A person or an entity who verifies whether the financial record is correct and meets the specified standard is:

Select one:

a. Inspector

b. Auditor

c. Editor

d. Accountant

5. Successful organizations, whether for profit or non-profit, have which of the following two things in common?

Select one:

a. Information technology and financial resources

b. Cultural diversity and qualifications

c. Organizational purpose and functional team

d. Human resources and facilities

6. The key management functions of healthcare organizations' managers include all of the following EXCEPT:

Select one:

a. Staffing and organization

b. Business analysis and Planning

c. Directing and controlling

d. Clinical and Healthcare