1 a) How balanced scorecard helps food industry? using the 4 performance measures explain in detail. Each point have to give examples and details explanation (25 marks) - financial - customer - internal business process - Learning and growth b) based on your answers in a). Analyse FOUR different customers- satisfaction measure that may be appropriate for the firm. Each point have to give examples and details explanation. ( 15 marks). 2a) How balanced scorecard helps transportation industry? using the 4 performance measures explain in detail. Each point have to give examples and details explanation (25 marks) - financial - customer - internal business process - Learning and growth b) based on your answers in a). Analyse FOUR different customers- satisfaction measure that may be appropriate for the firm. Explain each point with examples and details explanation ( 15 marks)