1. A Professional Code of Conduct for Negotiators exists and is strictly enforced by a Canadian agency which provides oversight. True or False?

2. Storming, Norming and Performing are: A) 3 stages that occur in most if not all negotiation processes B) the emotional states that negotiators go through as they interact with their counterparts C) the feelings that the negotiation team leader has towards their team D) none of the Above

3. A negative mood has little to no likelihood that the actor will act belligerently toward the other. In a negotiation situation, this negative behaviour is most likely to take the shape of a more distributive posture on the issues. True or False?

4. Negotiators must be concerned with the potential bias caused by the availability of information or how easy information is to retrievethat is, how easily it can be recalled and used to inform or evaluate a process or a decision. True or False?

5. Face threat sensitivity is the degree to which people protect themselves from possible physical harm to their face and body which may occur during some particularly intense negotiations. True or False?