1- A systems approach to change in organizations is concerned with ?

relationships among functions

innovation and adaptation

mergers and acquisitions

All of the above

2- A change agent is the individual who,?

Supports change

Opposes change

Initiates change

O Implements change

3- __________person who can make changes happen by inspiring and influencing others. A change agent will promote, champion, enable, and support changes to be made in an organization,

4- Which of the following is not one of the features of OD?

laboratory training

environmental analysis

action research/survey feedback

participative management and quality of work life

5- Which initiative contributing to effective change management involves energizing commitment and describing a desired future state?

motivating change

O developing political support

O creating a vision

O managing the transition

6- The reason OD and change has emerged is because the external environment for most organizations is becoming more....?

simple and predictable

complex and dynamic

bureaucratic and rigid

subject to manipulation by the firm

static and predictable

7- The types of external forces that create the need for strategic change initiatives are

Social

Technological

Political

Competitive

All of the above

8- Strategic change interventions involve improving

the arrangement among an organization's environment, strategy, and organization design

the organization's relationship to its environment

the fit between the organization's technical, political and cultural systems

all of the above