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1 - a . What is a balanced scorecard? The balanced scorecard is a business model which does not include operational effectiveness. The balanced scorecard

1-a. What is a balanced scorecard?
The balanced scorecard is a business model which does not include operational effectiveness.
The balanced scorecard is a business model which evaluates only the financial aspects of a business.
The balanced scorecard is a business model that helps to assess a firm's competitive position and ensures that the firm is
progressing toward long-term survival.
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