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1. ABC company has reported a 30% drop in its productivity. After serious evaluation. the QA found out that the company is suffering a lot
1. ABC company has reported a 30% drop in its productivity. After serious evaluation. the QA found out that the company is suffering a lot of defects / rejections in its products in each process. In a lot composed of 1,000 pcs, there are 35 pcs defective due to mishandling by the workers. Workers handling the transfer of products from one process to another have been trained almost 3 years ago, during their orientation week. There are 40 pcs have been rejected due to substandard materials, 30 pcs were damaged due to lack of proper maintenance of equipment, while 60 were rejected because of the dust that is present in the product itself which is accumulated as the products are placed in the inventory area. This is the total defects per quarter : Q1 - 1400, Q3 - 1050, 03 - 850 and Q4 - 1900. Considering the data given below, how will you present them so that these raw data can give significant information?. (2 pts each = 6 pts) b. Illustrate the tools that you have identified in letter (a). (5 pts each = 15 pts ) With reference to the quality tools that you have used to present the data, what is your conclusion and recommendation? (3pts) a. C
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