1. Access and review at least two policies and procedures about conflict management in your workplace. Conflict management refers to the process of identifying and handling conflicts that arise in the workplace. 2. Access the Conflict Management Processes template provided within this workbook. Use this template to record the processes you will develop in this task. 3. Complete the template: a. Identify each organisational conflict management policy and procedure you accessed b. Based on your review, determine the requirements that must be met whenever conflict management is being implemented