1. Accessing an example of organisation's staff handbook. How can I summarise how I work in accordance with the organisation's policies and procedures.

2. how can I Calculate the current and estimates of future resource needs for my organisation (or an example organisation). what is the process I have used to identify this information?

3. how can I Measure resource utilisation in my example organisation mentioned above, to assess the outcome of resource allocation, using the correct formula to calculate this and what is the summary of my findings?

4. This is a roleplay activity to be conducted in pairs with another learner acting as a colleague. I need to

Consult and collaborate with a relevant colleague to negotiate the price of a common commercial order from a supplier. This may be based on the organisation mentioned above.

-how can I Identify a common commercial order?

-how can I Research prices and sellers and Prepare for negotiations?

5. Using a spreadsheet or equivalent document, how can I plan a day of routine work tasks for the organisation

I need to:

- how can I Include goals for the tasks and pre-determined deadlines in the document?

- what are the procedures for using digital technology to enter, store and retrieve information?

- what are any predictable problems that could occur and what are the ways to resolve them?

- how can I Evaluate the effectiveness of my planning decisions and how they met the stated goals in a separate one-page document?