1) According to theComputer History Museum(Links to an external site.), the Kenbak Corporation sold the first personal computer in 1971. Since then, several billion PCs have been sold under various brand names. Analyze and describe the personal computer industry using the five competitive forces model.

2) How does your chosen product contribute to the "value chain"?

3) What kind of benchmarks or metrics could be used to evaluate your product's performance?

4) Describe how your product contributes to improve services or operations within the business?