1. "An innkeeper has a duty to provide goods and services in a non-discriminatory manner. An innkeeper should also be an equal opportunity employer. What does this statement mean? Give three examples where discriminatory practices occur in the hotel industry. 2. "The Innkeepers Act 1952 protects innkeepers against petty or non-genuine complaints from guests." Analyze this statement with three examples. 3. "An innkeeper can exclude liability for the loss or damage of a guest's property, regardless of the value of that property." With reference to the relevant statute, identify three measures that an innkeeper can take as regards the handling of guests' properties. 5. "Under section 4 of the Innkeepers Act 1952, an innkeeper's liability for the loss or damage of a guest's property does not exceed RM500. However, there are exceptions." Identify two situations where an innkeeper's liability for the loss or damage of a guest's property may exceed RM500. 6. "A foodservice provider can be liable to customers in tort law." Discuss a foodservice provider's potential liabilities in tort law with three case law examples. 5. "The Food Act 1983 imposes various responsibilities on a foodservice provider. Failure to comply with the Act can result in fine or imprisonment." Analyze two sections of the Act that impose duties on a foodservice provider