1. Analyse which level of Maslow's hierarchy each ofthese workers seems to be on at present. Explainyour answer. [8]2 Discuss Asif's current level of motivation and howit could be increased by referring to Herzberg's'hygiene factors' and 'motivators'.[10]

ACTIVITY 11.2 Three workers discuss the work they do in their different businesses Maria was a self-employed market researcher. She earned a reasonable salary but it was not the same every month as it depended on how much work she had been able to gain. 'I really like my work as it is very interesting and I am very much appreciated by the firms | work for. I do not work with a regular team of people, but that does not bother me. I earn enough for my needs and I would not take a higher-paid job in a large firm as I do not like being told what to do by supervisors.' Asif's experience was different. He worked in a shop. He enjoyed the group of friends he worked with and really felt part of the team. He thought the money was good too. However, he considered that his work was not appreciated and was not challenging enough. 'I would look for anotherjob that gave me more responsibility and recognition, but for the present I do not want to give up the friends I have made. The interestingjobs, like displaying stock and deciding on which new items should be sold, are all done by the managers.' Imran spoke up too, 'You are both very lucky. My presentjob is only temporary, and, although the pay is reasonable, I have been told that my contract could end at any time. I am very keen to find a more permanent position