Question
1- Analyze and determine based on the 3 performance Vectors below Entropy, logistic regression, and Optimize Parameter Attrition why is this company is losing customers
1- Analyze and determine based on the 3 performance Vectors below Entropy, logistic regression, and Optimize Parameter Attrition why is this company is losing customers (attrition rate) by using the primary attribute of attrition rate to identify patterns/reasons that people are leaving ( analyze the data results and identify anomalies or reasons to believe people are leaving the company (lack of benefits, high APR, age groups, income level, male and female, etc.)
2-Which model is best is beast to use for a business proposal?
1- Entropy - Attrition:
PerformanceVector
PerformanceVector:
accuracy: 94.11%
ConfusionMatrix:
True: 0 1
0: 2494 102
1: 77 365
AUC: 0.909 (positive class: 1)
precision: 82.58% (positive class: 1)
ConfusionMatrix:
True: 0 1
0: 2494 102
1: 77 365
false_positive: 77.000 (positive class: 1)
ConfusionMatrix:
True: 0 1
0: 2494 102
1: 77 365
false_negative: 102.000 (positive class: 1)
ConfusionMatrix:
True: 0 1
0: 2494 102
1: 77 365
true_positive: 365.000 (positive class: 1)
ConfusionMatrix:
True: 0 1
0: 2494 102
1: 77 365
true_negative: 2494.000 (positive class: 1)
ConfusionMatrix:
True: 0 1
0: 2494 102
1: 77 365
sensitivity: 78.16% (positive class: 1)
ConfusionMatrix:
True: 0 1
0: 2494 102
1: 77 365
specificity: 97.01% (positive class: 1)
ConfusionMatrix:
True: 0 1
0: 2494 102
1: 77 365
2- Logistic Regression - Attrition
PerformanceVector
PerformanceVector:
accuracy: 70.10%
ConfusionMatrix:
True: 0 1
0: 1167 16
1: 619 322
AUC: 0.926 (positive class: 1)
precision: 34.22% (positive class: 1)
ConfusionMatrix:
True: 0 1
0: 1167 16
1: 619 322
false_positive: 619.000 (positive class: 1)
ConfusionMatrix:
True: 0 1
0: 1167 16
1: 619 322
false_negative: 16.000 (positive class: 1)
ConfusionMatrix:
True: 0 1
0: 1167 16
1: 619 322
true_positive: 322.000 (positive class: 1)
ConfusionMatrix:
True: 0 1
0: 1167 16
1: 619 322
true_negative: 1167.000 (positive class: 1)
ConfusionMatrix:
True: 0 1
0: 1167 16
1: 619 322
sensitivity: 95.27% (positive class: 1)
ConfusionMatrix:
True: 0 1
0: 1167 16
1: 619 322
specificity: 65.34% (positive class: 1)
ConfusionMatrix:
True: 0 1
0: 1167 16
1: 619 322
3- Optimize Parameter - Attrition
PerformanceVector
PerformanceVector:
accuracy: 92.75%
ConfusionMatrix:
True: 0 1
0: 1696 51
1: 103 274
AUC: 0.949 (positive class: 1)
precision: 72.68% (positive class: 1)
ConfusionMatrix:
True: 0 1
0: 1696 51
1: 103 274
true_positive: 274.000 (positive class: 1)
ConfusionMatrix:
True: 0 1
0: 1696 51
1: 103 274
true_negative: 1696.000 (positive class: 1)
ConfusionMatrix:
True: 0 1
0: 1696 51
1: 103 274
sensitivity: 84.31% (positive class: 1)
ConfusionMatrix:
True: 0 1
0: 1696 51
1: 103 274
specificity: 94.27% (positive class: 1)
ConfusionMatrix:
True: 0 1
0: 1696 51
1: 103 274
positive_predictive_value: 72.68% (positive class: 1)
ConfusionMatrix:
True: 0 1
0: 1696 51
1: 103 274
negative_predictive_value: 97.08% (positive class: 1)
ConfusionMatrix:
True: 0 1
0: 1696 51
1: 103 274
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