1. Arlington Co. has recruited some of the best and brightest IT experts to implement software solutions in each department, with separate systems for HR, accounting and finance, operations, and customer management. Though the improved data collection has benefited each department in their day-to-day work, company management is not able to find what they need to make broader strategic decisions. What barrier is likely preventing Arlington Co. from using its ERP data to inform decision-making? Unclear expectations Siloed data Lack of technical skills Outdated technology

2. Sunshine Meadows, a residential development company, uses data from its ERP system when seeking out new locations for development. Since integrating a new construction management platform, the company's managers have had trouble exchanging data between the construction management platform and the company's other software, leading to delays in securing permits and approvals to build. Which principle of FAIR would help Sunshine Meadows better utilize its data to make decisions? Reusability Findability Interoperability Accessibility

3. Slickrock Technology is documenting its access control policy to ensure both efficient sharing of data and the security of its ERP system. As a medium-sized private company, it must share certain information with its investors, with governmental agencies, and with its employees. Which of the following describes who needs access to what data in this situation? Investors and governmental agencies should receive reports upon request, whereas employees should be provided with an individual login to access data at their convenience. All users should have access to the greatest amount of data possible, excepting only sensitive financial data. Governmental agencies should have access to necessary compliance information, relevant financial information should be provided to investors, and employees should have access to only that information needed to complete their job. Employees should have access to daily reports, whereas governmental agencies and investors should receive periodic reports based on their level of contribution to the company.

4. Thompson Company places great value on organizational agility and wants to ensure data is accessible when needed. Therefore, its employees are given broad access to the ERP modules for every department in the company. Though making data accessible does have benefits, which practice should Thompson Company consider for greater security?

Implementing access control Sharing data with external partners Separating internal and external users Performing a background check on employees

5. Lancaster Inc., a manufacturing company that makes and sells goods to large retailers, has found it helpful to exchange certain data with its suppliers and customers to predict demand. What should Lancaster keep in mind when intaking new data from outside sources?

External data is sometimes susceptible to tampering and should be treated with suspicion. They will need people and processes to ensure outside data complies with internal data strategy and standards. The data likely represents an idealized rather than real-world view of the companies' performance. Computers rather than humans are likely the best candidates to process shared data.

6. You are giving a presentation to the marketing team on the results of a recent increase in prices on consumer behavior. You have analyzed data on historical and current sales data as well as the results of consumer and retailer surveys. Considering the audience, how would you display this information most effectively?

Provide sufficient detail into both the sales data and survey results to inform the strategy for marketing the product given the price increase Present a concise recommendation based on your findings without any extra detail in order to respect their time Focus on only sales data since it is quantitative and therefore more valuable Include only words and few visuals, as the marketing team knows this subject thoroughly and will understand the concepts presented without help

7. ou are a plant manager, and your annual performance goals are tied to your annual bonus. Which of the following KPIs is most important for you to track? Average deal size First time right Unit costs Revenue by campaign

8. Stellar Manufacturing has recently adopted an OKR goal-setting framework. One of the company's main objectives is to reduce waste. Which of the following is a key result that is most suitable for this objective?

Reduce scrap rate from 25% to 10% Reduce capacity utilization Create a lean manufacturing culture Reduce scrap rate by 15%

9. You are giving an ad-hoc report to the CEO of your company on the increased demand for your company's line of sunglasses after they were featured in a viral TikTok video. What is the most important thing you should include in your report? An executive summary of your findings and recommendations A list of current trends on TikTok A day-by-day analysis of product sales in granular detail The history of the product's peaks of popularity

10. Sandy Shores, a vacation rental company, stores important data on customers who rent or lease their properties, such as credit card information, names, and addresses. After a highly publicized data security breach in the industry that resulted in fraudulent transactions, Sandy Shores wants to improve its security practices. What is one way Sandy Shores can limit the risk of data security breaches? Requiring monthly security compliance training Prohibiting report downloads Implementing user-based permissions to limit data access Restricting access to upper-level managers only

11. Thompson Manufacturing is having a problem with several employees sharing their ERP system accounts and access. The employees claim they are doing this for convenience reasons. What technology or process could Thompson implement to prevent this practice?

They could implement two-factor authentication requiring employees to respond to a mobile phone prompt to verify who they are when logging in. They could implement segregation of duties controls using the ERP system's utilities. They could require data to be localized on-premises so that employees would have to be physically present to access it. They should let the practice continue. The employees are saving time and money by sharing their account access.

12. Juniper Jumpers has learned that one of its largest foreign markets will now require data gathered from or about its citizens to be stored within its country (data localization). How should Juniper respond? They should move the market's data out of their ERP system and into a third-party application. They should move their ERP system's on-premises infrastructure to the country. They should transition their data and ERP system to the cloud to meet the new requirement. They should research and analyze the new law to understand how and whether they need to comply.

13. Bronson Brothers has decided to outsource its product delivery to a third party. The third party will have access to Bronson's ERP system for customer information and will provide delivery data to update the ERP in case there are customer inquiries. What security considerations should be a part of the choice of a third-party product delivery vendor? Data used by the third party should be localized to minimize any potential data integrity effects. The third party should not be allowed to write data back to Bronson's ERP system. The third party should not be given access to Bronson's customer information without two-factor authentication. Security for the third party's systems should become part of Bronson Brother's overall security strategy.

14. Halfway Home is a start-up company that has recently finished implementing their ERP system. Their implementation is on-premises. Halfway's ERP administration team has a well-documented and followed data backup policy that requires daily backups and storage of backed-up data offsite to protect against localized disasters. What other practice should be a part of Halfway's policy to make the backups useful? Halfway should keep the backups on-site due to data localization regulations. Halfway should move their implementation to the cloud. Halfway should regularly practice their data backup restore process. Halfway should outsource their backup processes to a third party.

15 Which of the following is NOT an advantage of having your ERP system in the cloud? Being able to store multiple copies of your ERP system in different geographical locations. Being able to depend on your cloud provider for all of your ERP's security needs. Paying for only the resources you use to run your ERP system. The ability to easily scale, either up or down, the resources your ERP system needs.