1. As the sales manager, how would you resolve the conflict, which has arisen between the product managers and the field sales staff? Justify your answer?

2. Do you think there are changes needed in to organizational structure of the company. Propose a new Sales Structure for this organization. Give your suggestions regarding these changes and any changes that you think are required in the reporting relationships in the organization, between line and staff members.

2. Mr. Ali and Mr. Usman are debating about if they should hire a Sales Agent or not? What would you suggest them to do? Should they hire a sales agent or not? Give reasons for your answer.