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1) Assign the following metric to one of the four balanced scorecard categories used by ABDC, Inc.: Number of recurring customers a. Internal Process Improvement

1) Assign the following metric to one of the four balanced scorecard categories used by ABDC, Inc.: Number of recurring customers a. Internal Process Improvement Measures b. Financial Performance Measures c. Customer Satisfaction and Brand Improvement Measures d. Innovation, Learning, and Workforce Growth Measures

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