1. Assume the following information:

Actual run time this week	4,500	minutes
Machine time available this week	5,250	minutes
Actual run rate this week	3.6	units per minute
Ideal run rate	4.0	units per minute
Defect-free output this week	15,000	units
Total output this week (including defects)	16,200	units

What is the utilization loss in units?

2. Assume the following information:

Actual run time this week	4,630	minutes
Machine time available this week	5,000	minutes
Actual run rate this week	3.6	units per minute
Ideal run rate	4.0	units per minute
Defect-free output this week	15,000	units
Total output this week (including defects)	16,668	units

What is the quality loss in units?

3. Assume the following information:

Actual run time this week	?	minutes
Machine time available this week	5,150	minutes
Actual run rate this week	?	units per minute
Ideal run rate	4.0	units per minute
Defect-free output this week	15,000	units
Total output this week (including defects)	?	units

If the utilization rate is 0.90, then the actual run time this week is closest to:

4. Assume the following information:

Actual run time this week	?	minutes
Machine time available this week	5,000	minutes
Actual run rate this week	?	units per minute
Ideal run rate	4.0	units per minute
Defect-free output this week	15,000	units
Total output this week (including defects)	?	units

If the efficiency rate is 0.66, then the actual run rate this week is closest to:

5. Assume that a business has decided to include average years of tenure per employee and absenteeism rate as performance measures within its balance scorecard. Which of the following choices reflects managements most likely expectations regarding how these measures should change over time?

	Average years of tenure per employee	Absenteeism rate
A)	Increase	Increase
B)	Increase	Decrease
C)	Decrease	Increase
D)	Decrease	Decrease