1. Assuming that conflict is a natural result of differences between people and is in itself neither positive nor negative, how can those who see themselves as peacemakers best promote a more productive view of conflict and its value in helping us appreciate diversity?

2. Considering a hypothetical conflict between a husband and wife:

a. How did each of person contribute to the conflict?

b. How might identity threats have played a role in the escalation?

c. What triggers by each person may have taken place?

d. What emotional responses might have each person experienced?

e. What steps could each person take to support the threatened identity or identities of the other person in an effort to de- escalate the situation?

3. What is the most significant skill someone can utilize to help others view conflict as an opportunity for growth and greater understanding between people?

4. How might that significant skill be implemented in at least two different relationships (e.g., partner, child, employer) or domains (e.g., work, home)?