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1. Briefly discuss the historical evolution of operations management. 2. What are some of the main advantages and disadvantages of specialization from management perspective? From

1. Briefly discuss the historical evolution of operations management. 2. What are some of the main advantages and disadvantages of specialization from management perspective? From Worker's perspective? 3. What is ergonomics and why is it important in job design? Explain how it can relate to quality of work life. 4. Discuss significance of the term knowledge-based pay system. 5. Discuss the differences and similarities between productions and a service operation. 6. Describe the two major aspects of process management. 7.Describe the operations function and the nature of the operations manager's job 8. Describe the current issues in Business that impact operations management. Cite all the sources utilized and provide all of the supporting reference using APA writing style

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