1. Case: Rabobank Nederland NY. Branch lead questions 1. General description of the case ( synopsis ) first ! 2. Evaluate Roger Barrr's performance as it related to the North Texas cotton cooperative 3. Does Rabobank Nederland have good control over the account manages in its New York branch? Would you suggest any changes to be made: (1) in the near future? (2) over the next five years, assuming that the branch continues to grow? Or more specifically 4. Analyze the account manger role at Rabobank Nederland's N.Y. branch. Identify the most important elements of the role in terms of either the key recurring decisions (KRD) or critical success factor (CSFs). 5. Identify the controls that Rabaobank uses in the account manager area f N.Y. branch. Classify these controls using the terminology described in the course! 6. Evaluate the account manger control system (i.e., discuss the advantages and disadvantages of the control system choices Rabobank managers have made). a. Comment specifically on the effectiveness of and its direct and indirect costs b. Relate your evaluation to to the NTCC example. Did the control system encourage good performance? 7. What changes would you suggest be made to the control system a. In the near future and b. Over the next five years, assuming the branch will continue to grow? In your answer comment specifically on the idea of setting up each account manager as a 'little profit center