1. Choose an orgainsation with which you are familiar and describe three ways in which it has been effected by covid. If you were managing that orgainsation, how could you have handled those issues?

2. You may not have authority but you may still have the power to influence decisions in the orgainsation. Do you agree if yes, what are the different sources of power (other than the authority) that you feel a manager can use to get the things done inside an orgainsation?

3. What is emotional intelligence, and what is its relevance to the workplace?

4. If you were a manager and wanted to hire somebody that could work well with, which personality traits would you look for in that person and why?