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1. Choose one of the following quality gurus from this content. Joseph M. Juran, Philip B. Crosby or Dr. Genichi Taguchi. 2. Find a short

1. Choose one of the following quality gurus from this content.

Joseph M. Juran, Philip B. Crosby or Dr. Genichi Taguchi.

2. Find a short video (YouTube or elsewhere) that summarizes one of their quality concepts.

3. give brief explanation of the concept . Include the URL of the video.

4. Minimum word count: 500

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