1. Compare and contrast the following: I-It Communication, I-You Communication, and I-Thou Communication. Is one better or more effective than the other? Which of these offers the highest form of human dialogue?

2. Briefly describe the features of interpersonal communication. Is there a particular feature that is more effective for use in the workplace?

3. Briefly summarize the three models of interpersonal communication. For each model, name one business or entity that has thrived in using this model.

4. Briefly define Maslow's Hierarchy of Needs and give an example of the type of communication for each need.

5. Outline and give examples of the eight basic principles for effectiveness in interpersonal communication.