1) Compare structured vs. unstructured decisions including which management level uses each. List the four stages of decision making that are required for all decision making. 

2) Compare DSS vs. ESS. What type of decision-making system would you use if you and five of your colleagues, in locations remote from each other, are selecting a database management system for the company?

3) Referring to the section in the text on Enterprise Knowledge Management Systems, answer the following questions: 

a) Where would you expect to find semistructured information in your company? In your personal life? 

b) Why is it so important to capture the knowledge of the Baby Boomer generation?