1. Compare the rational decision making process with the control process. Name and explain the steps in each (12 marks)? In what ways are the processes similar and/or different? Incorporate the following vocabulary: feedforward, feedback, bureaucratic control, management by objectives.

2. What departmental structure is suitable for an Okanagan based firm with 25 employees that produces meal kits for distribution within the region? Why? If the firm grows to over 150 employees with national distribution what structure would be suitable and why?