1. Complete the food service revenue recap sheet for Silver Spoon Caf a very small operation using a manual revenue control system. (4) Server

1.  Complete the food service revenue recap sheet for Silver Spoon Café – a very small operation using a manual revenue control system. (4)

 

Server	Standard revenue	Actual revenue	Difference
Ben	R 110, 50	R 105,50
Rudy	R 98, 70	R 98,70
John	R 125,40	R 130,50
Zac	R 180,10	R 177,50

 

 2.  You are the owner of the café.  What should you do about Ben’s and Zac’s shortages?  (2)

3.  What should you do about John’s overage and how can it be explained? (4)

Task 2

You are the manager of a high-volume restaurant/bar.  On one of your days off, you are shopping in a grocery store and notice that one of your bartenders and a beverage server are walking down a nearby aisle holding hands in what appears to be a romantic manner.  Until now you were unaware of any romantic relationship between the two.  They frequently work in the bar during the same shift, and you have never noticed any actions that have suggested they have anything but a professional (on-job) relationship.

1.  This relationship could cause a potential problem resulting in a collusion between the bartenders. Explain how bartenders could find ways to steal revenue by misusing beverage products. 

2.  What ‘shopper service’ could you do to detect bartender theft?