1. Compute the 2017 profitability for Lindell, Welker, and Colston Premier Accounts at USB

2. Why might USB worry about the profitability of individual customers if the premier account product offering is profitable as a whole?

3. What changes would you recommend for USB's Premier Account?

Framing might favor the ABC job-costing system over the simple job- costing system, especially in its bidding process. 5-30 ABC, product costing at banks, cross-subsidization. United Savings Bank (USB) is examining the profitability of its Premier Account, a combined savings and checking account. Depositors receive a 2% annual interest rate on their average deposit USB earns an interest rate spread of 3% (the difference between the rate at which it lends money and the rate it pays depositors) by lending money for home-loan purposes at 5%. Thus, USB would gain $50 on the interest spread it a depositor had an average Premier Account balance of $2,000 in 2017 ($2,000 x 3% - $60). The Premier Account allows depositors unlimited use of services such as deposits, withdrawals, checking accounts, and foreign currency drafts. Depositors with Premier Account balances of $1,000 or more receive unlimited free use of services. Depositors with minimum balances of less than $1,000 pay a $22-a-month service fee for their Premier Account B8 CHAPTER 5 ACTIVITY-BASED COSTING AND ACTIVITY-BASED MANAGEMENT USB recently conducted an activity-based costing study of its services. It assessed the following costs for six individual services. The use of these services in 2017 by three customers is as follows: Activity-Based Account Usage Cost per "Transaction Lindell Welker Colston Deposit/withdrawal with teller $2.50 44 49 4 Deposit/withdrawal with automatic teller machine (ATM) 0.80 12 24 13 Deposit/withdrawal on prearranged monthly basis 0.50 0 14 58 Bank checks written 8.20 8 2 3 Foreign currency drafts 12.10 6 1 5 Inquiries about account balance 1.70 7 16 Average Premier Account balance for 2017 $1,200 5700 $24.900 Assume Lindell and Colston always maintain a balance above $1,000, whereas Welker always has a bal- ance below $1,000 1. Compute the 2017 profitability of the Lindell Welker, and Colston Premier Accounts at USB. 2 Why might USB worry about the profitability of individual customers if the Premier Account product offering is profitable as a whole? 3. What changes would you recommend for USB's Premier Account? Required Problems