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1 . Compute the customer - level operating income of each of the five retail customers now being examined ( 1 , 2 , 3
Compute the customerlevel operating income of each of the five retail customers now being examined and Comment on the results.
What insights do managers gain by reporting both the list selling price and the actual selling price for each customer?
What factors should managers consider in deciding whether to drop one or more of the five customers?
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