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1. Construct an introduction about the Shangri-La Hotels and Resorts. 2. What is the company profile of Shangri-La Hotels and Resorts? Describe. 3. What are

1. Construct an introduction about the Shangri-La Hotels and Resorts.

2. What is the company profile of Shangri-La Hotels and Resorts? Describe.

3. What are the competitive priorities in operations strategy of Shangri-La Hotels and Resorts? What are their cost, quality, time, and flexibility.

4. What can you conclude about Shangri-La Hotels and Resorts as part of tourism and hospitality industry?

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