1. Contrast Leadership for Quality and Lean Six Sigma as quality initiatives for Xerox. How did their motivations differ? What differences or similarities are evident in the principles behind these initiatives and the way in which they were implemented? 2. What lessons might this experience-particularly in responding to the new crisis-have for other organizations? 3. Discuss the meaning of "Quality is a race without a finish line." What is its significance to Xerox, or to any organization