1.) Daisy,a sales associate, works in one of five sales departments at PetPalaceInc. This would suggest that PetPalaceuses which of the following organizational structures?

a. matrix structure.

b.A functional structure.

c.A wide span of control.

d.A divisional structure.

e.Ahigh degree of centralization.

2.) Happy Trails Outdoor Tours, Inc., wants to attract candidates with a deep appreciation for the outdoorsfor tour guide positions.Which of the following recruiting techniques would be best to ensure the successful candidate is aware ofthe company's expectations of how tour leaders should conduct themselves?

a. Realistic job previews

b.Job postings on Indeed

c.Interviews using situational questions.

d.Social media campaigns.

3.) After every quarterly board meeting, Butter and Bread, Inc. announces big changes for the organization.However, leadership usually does not follow through on these changes.This has been a trend for over three years or 12 quarters.Employees no longer anticipate any real change after eachannouncement.Whichof the following is causing this lack of enthusiasm?

a.Disagreements about benefits

b.Competitors

c.Lack of understanding and trust

d.Different goals and assessments

e.Self-interest