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1- Define and describe in your words the terms - Cross-Channel shopping Showrooming Webrooming 2- List and briefly describe the 6 power-based influence strategies. 3-

1- Define and describe in your words the terms -

Cross-Channel shopping

Showrooming

Webrooming

2- List and briefly describe the 6 power-based influence strategies.

3- Explain in your words the following terms:

Latent Conflict

Perceived Conflict

Felt or Affective Conflict

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