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1. Define metadata, ontologies and discuss at least one KM tool (Customer Relationship Management). 2. Examine the relevance of metadata for organizational strategic planning and

1. Define metadata, ontologies and discuss at least one KM tool (Customer Relationship Management). 2. Examine the relevance of metadata for organizational strategic planning and Knowledge Management process. respect APA style RELATIONSHIP BETWEEN KNOWLEDGE-BASED EMPLOYEES AND PERFORMANCE OF ORGANIZATIONS (researchgate.net)Links to an external site. https://www.researchgate.net/publication/336025929_RELATIONSHIP_BETWEEN_KNOWLEDGE-BASED_EMPLOYEES_AND_PERFORMANCE_OF_ORGANIZATIONS

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