1. Define the case study report audience and the appropriate reporting methodology

2. Compose visual and textual materials of a case study report

3. Explain the appropriate amount of evidence to present to facilitate the readers own conclusions to a case study

4. Design a multiple-case case study that while covering multiple cases still draws a single set of cross-case conclusions (single large organization, not multi-organizational). You will include Lean Six Sigma specifically in the Design (type 4), Collect and Analysis (cross-case synthesis) phases of your case study (use the Zhang et al. (2015) article as a model). [Also see Boxes 3, 32, and 38 (Yin, 2018)]