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1. Define the term management and explain the basic management functions with practical examples. (10 marks) 2. What are the steps in the decision-making process

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1. Define the term management and explain the basic management functions with practical examples. (10 marks) 2. What are the steps in the decision-making process and analyze the innovative techniques that managers use in their decision-making process? (10 marks) 3. Analyze the four different areas of the SWOT matrix and use a SWOT analysis to differentiate yourself. (10 marks) 4. What is meant by the 'span of management' and what factors influence the 'span of management,' within the organization. (10 marks) 5. Categorize the categories of departmentalization and summarize departmentalization by functions and indicate the relevance of departments within an organization . (10 marks) 6. Differentiate in detail the term "line staff, "and 'functional authority. (10 marks) 7. Define technology and why is technology an important resource for today's manager? (10 marks) 8. What is motivation? Differentiate intrinsic versus extrinsic motivation with examples and explain Adam's Equity theory of motivation and give an example where this theory is disregarded in the workplace. (10 marks) 9. What are the various types of leadership approaches? Critique the "Autocratic Approach and state how that style of leadership is beneficial or detrimental to an organization. (10 marks) 10. Describe committees and teams with relevant examples, and what are the reasons for using committees and groups in an organization. (10 marks)

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