1. describe a conflict that you have experienced in your professional life. Please use the terms from this week's reading to describe both the source and the outcome of the conflict. After reading this material, would you have managed this conflict in a different way?

2. When making a decision that affects multiple departments within the company, it is important to think about the long-term benefits or challenges. Think back over your professional life...discuss a decision that was made by your company that had an effect on you or your department directly. What challenges were created by this decision? Was your company prepared for these challenges? How was this decision communicated to the employees? What could have been improved within this process?

3. I would like you to evaluate the communication within your company. Are meetings run effectively? Are the managers doing good job communicating ideas, performance, expectations? What could be improved upon?