1. Describe a recent difference of opinion/conflict that you encountered. How did you approach the issue? What actions did you take to find an outcome? What was the outcome? Was it one that you were satisfied with; why or why not? What could have changed the outcome to a more positive one?

2. What is the relationship between conflict management styles and a negotiation process + outcome? Is there one??

3. In your perspective, gained through your experience, what are the most pieces of advice you would give another for effectively leveraging diversity of thinking and differences of opinion?